Workers in protection communities / North Aleppo – SYRIA – Syrian Arab Republic


General description of the program:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL works in Idleb Governate through both direct implementation and partners, delivering food, non-food programs to high-risk populations and providing water, sanitation and hygiene (WASH) through support to water units, as well as emergency assistance to recently displaced households.

GOAL has been working in North Aleppo Governorate since 2019 through direct implementation and through partners on food delivery, non-food programs for high-risk populations, as well as emergency relief for recently displaced households.

Purpose of work:

The Protection Community Worker works directly under the Senior Safeguarding and Protection Officer. He/she is primarily responsible for conducting community-based conservation activities, including awareness-raising, community engagement, conservation monitoring activities, and identifying conservation concerns to support on-site conservation and protection programs for the target population in accordance with the GOAL approach.

Tasks, goals and competencies:

  • Capacity building component:
  • Offer awareness-raising activities and support the development of relevant curriculum and messages in coordination with line manager
  • Plan and implement awareness sessions through focus group discussions and community mobilization to prevent/mitigate community protection concerns and respond appropriately.
  • Coordinate and support other GOAL colleagues involved in other awareness activities (including outreach teams and sales staff) to incorporate embassy protection into their work.
  • Support the development of protection-related curricula and messages.
  • Community Engagement Component:
  • Conducting surveillance and observation visits to offices and sites where GOAL and/or its partners carry out activities of any kind to ensure a high level of compliance with SG standards and reporting misconduct and risks according to the internal reporting protocol.
  • Conduct regular on-site participatory protection monitoring and assessments using an age, gender and diversity approach to fully understand protection concerns and priorities.
  • Participate in conducting various forms of questionnaires and assessments, such as B. Protection monitoring and rapid protection assessments to identify, on request, those of concern or at risk.
  • Regularly monitor and evaluate the quality of the activities and safeguards that are implemented.
  • Represent the GOAL protection team when requested by the line manager by attending relevant community meetings; Participate in relevant councils, round tables and committees.
  • Identifying community members, including women, men, boys and girls, who need specialized or non-specialized protection services to refer them to services and provide them with direct or indirect support according to the GOAL referral protocol
  • Representation & Reporting:
  • Update records and generate regular caseload reports. Also, document all on-the-job activities, including but not limited to attendee lists, pictures, training session agendas, etc. – and submit detailed monthly reports
  • Build and maintain positive and effective relationships with intended beneficiaries, community members and all other key stakeholders.
  • Preserve data confidentiality and manage physical and electronic documentation according to the GOAL approach and in accordance with donor standards and requirements.
  • Provide support to program teams as needed and as directed by line manager.
  • Assume other responsibilities assigned by Line Manager Engineering & Operations.

Requirements (essential)

  • University degree in related fields (e.g. social work, sociology, international relations, law, psychology and other relevant disciplines). but other specialties are not excluded.
  • At least 3-5 years of protection experience (working with INGOs, NGOs and/or national CBOs), in awareness raising, community based protection and protection in general.
  • Good negotiation and problem solving skills, demonstrated communication, interpersonal and representative skills.
  • Proven ability to work with particularly vulnerable groups
  • Awareness of the security context.
  • Can work effectively in a team and/or individually
  • Well organized with strong time management skills
  • Ability to work under stress
  • Shares GOAL’s vision and values
  • Good knowledge and practice in dealing with Word, Excel, Outlook etc.

requirements (desired)

  • A college degree such as Masters or other is considered an advantage.
  • Relevant work experience in community-based protection and outreach activities
  • Previous experience working with recommendation systems and with protection cluster policies and SOPs.
  • Previous experience working with safeguards, child protection committees.

How to apply

Interested? Then apply for this position by clicking on “Apply now” and complete the application form. All applicants are required to send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted applicants will be contacted. Qualified female applicants are strongly recommended to apply.

application deadline is August 17, 2022 .

Please note that GOAL does not charge any fee or other financial obligation at any stage of its recruitment process (application, interview, processing, training, onboarding) or request any information about applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If you are asked to pay a fee or payment when you apply or at any stage of the recruitment process, please do not respond.

“يرجى ملاحظة أن منظمة جول GOAL لا تفرض أي رسوم من أي نوع أو أي التزام مالي آخر في أي مرحلة من مراحل عملية التوظيف (الطلب ، المقابلة ، المعالجة ، التدريب ، التعريف) أو رسوم أخرى ، و لا تطالب بأي معلومات عن الحسابات المصرفية البنكيه للمتقدمين على الشواغر. لا تعمل جول GOAL مع المؤسسات الوسيطة والأفراد أو وكالات التوظيف أثناء عملية التوظيف. في حالة طلب أي رسوم أو مستحقات منك خلال عملة التقديم على الوظائف الشاغره أو في أي مرحلة من مراحل عملية التوظيف ، يرجى إلابلاغ عدم الاستجابه

Terms of Service


Children and vulnerable adults must be protected as much as possible from intentional or unintentional acts and mistakes that put them at risk of abuse, sexual exploitation, injury and other harm. One of the ways GOAL demonstrates this ongoing commitment to protection is by incorporating rigorous background and reference checks into the selection process for all candidates.

Accountability within GOAL

In addition to our protection policy, GOAL is an Equal Opportunity Employer and has a number of integrity policies. Any candidate offered a position at GOAL is expected to adhere to the following key areas of accountability:

  • Follow GOAL policies and procedures related to protection, code of conduct, health and safety, privacy and confidentiality, do-no-ham principles and unacceptable behavior protocols.
  • Report any concern regarding the welfare of a child or vulnerable adult or any misconduct in our program area.
  • Report concerns about inappropriate behavior by a GOAL employee or partner.

This job description serves only as a guide for the position to be filled. GOAL reserves the right to change this document. All published completion dates are estimates. Due to the nature of GOAL’s work, we aim to fill vacancies as quickly as possible. This means that we will close ads once we have found the right candidate and this may be before the published deadline. We therefore recommend interested applicants to apply as early as possible.

Many Thanks.


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